Currently, I'm Chief Data & Information Officer at Sylvain / Upstatement, where I build the internal software that drives our revenue engine. From business development to project delivery, I create purpose-built systems that make the economics of the business visible and actionable in real time.
Previously, I co-founded Upstatement, a digital agency we grew to 50+ people and sold to the Kyu Collective. Along the way, I created Timber, an open source framework with 5M+ downloads. Before that, I was the first newsroom developer at The Boston Globe, helping a legacy institution adapt to a digital future.
Areas of focus
- Building internal tools and data platforms for service businesses
- Making business economics visible and actionable in real time
- Replacing process with custom software
- BI strategy: pipeline forecasting, utilization, and margin intelligence
- Agency operations and finance: P&L management, compensation design, and profitability
Selected clients & organizations
Commonwealth Fusion Systems, ESPN, Harvard University, Meta, MIT, Mozilla, Nike, PBS, Spotify, The Obama Foundation, United Nations
Background
Sylvain / Upstatement
PresentBuilding the internal data platform and decision tools for a combined 100-person consultancy — unified views across pipeline, resourcing, and project financials that let leaders act faster with better information.
- Extending proven BI systems to Sylvain, starting with unified pipeline forecasting and shared utilization intelligence
- Replacing fragmented operational information with real-time dashboards and internal applications that drive action
- Designing quantitative thresholds for intervention — margin, utilization, delivery drift — so decisions push closer to the work
Upstatement
2008–2025Co-founded a premier digital agency that pioneered responsive web design through BostonGlobe.com. Grew the company from 3 to 50 people and sold to Kyu Collective (IDEO, SYPartners) in 2022.
- Managed a P&L of $10M+ with consistent 20-30% profitability; designed compensation strategy including profit sharing and equity programs
- Built Index, an internal BI platform that forecast weekly revenue from pipeline data and gave the full team real-time visibility into company performance
- Negotiated and managed a major office tenancy in downtown Boston — bank financing, build-out, and lease terms
- Negotiated and closed the acquisition by Kyu, managing due diligence, legal, and earnout strategy
- Launched Covid Protocols with Mass General Brigham, providing early standards of care used by hospitals nationwide
- Delivered work for Harvard, ESPN, MIT, Nike, Meta, and Commonwealth Fusion Systems
Timber
2013–PresentBuilt an open source framework that changed how designers and engineers collaborate on WordPress. Adopted by thousands of organizations worldwide.
- Grew to 5M+ downloads and 200+ contributors across five continents
- Adopted by MIT, Mozilla, NAACP, Obama Foundation, PBS, Spotify, and the United Nations
- Managed five core maintainers across development, issue triage, and pull request review
- Presented at WordCamp and industry conferences, reaching thousands of developers
The Boston Globe
2008–2009First developer embedded in the newsroom, establishing a model for integrating technology into journalism now standard across the industry.
- Designed and developed interactive reports for Spotlight investigations and the 2008 election
- Built self-service multimedia tools for the CMS, enabling reporters to publish rich media without engineering support
- Trained graphics staff on live data workflows, reducing production time for data-driven stories
Writing
Newsletter
Occasional essays on data, software, and the business underneath them. No fixed schedule, no spam.